University of Rochester Medicine Surgery Center

My son had surgery the other day. Thoroughly impressed with how organized they are. How privacy is a priority. The staff was very friendly. So understanding that surgery can be stressful for families, especially moms. The waiting areas were clean and very accommodating, with books, coffee and water. I was also very impressed with the communication on my son’s surgery. I received texts messages on every step of his pre surgery, during surgery and post surgery. They have screens all over the waiting rooms with details of what step your family members are at during the surgery process. And everyone was so pleasant with answering all my questions. Thank you for making a stressful day much more pleasant.

I wish we could go here for everything, not just our daughter’s surgeries! Front desk, nurses, anesthesiologists and doc’s are all wonderful people. Especially Dr. Clinton Morrison. We spoke to several surgeons around Rochester, but no one is as caring, confident, reassuring and patient as him. Our girl’s webbed hand repairs at 6 and 10 months old went quickly and smoothly. It’s not easy to send your baby off for any procedure, but everyone there made us feel comfortable and addressed any concern with understanding.

My son had his surgery here and my husband and myself were very impressed with all the staff at this location. Typically in most medical places there is at least one moody tech or nurse but that was not the case here. Everyone was super welcoming, informative and made my family feel welcomed. You can tell that the staff truly love their jobs. Also in the main lobby has complementary coffee and hot chocolate. The snacks in the vending machine are reasonably priced.

What a wonderful staff, so kind, caring, and compassionate. I cannot say enough good things about my experience here and with the amazing people who took such good care of me, calmed my nerves, and made me feel better undergoing a procedure.

Surgery for my little guy [3yo] was a breeze with the staff and made my worrying mama heart SO MUCH at ease! The nurses and doctors are beyond exceptional making sure the patient and the parents feel comfortable! My son got to be a "doctor" and was beyond excited to go meet all the other nurse friends to show off his cool clothes, mask and tools! They also go into detail about the procedure and any possibilities that could happen! I was beyond impressed with my visit today and I'm very thankful we chose to take our child here! Facility was clean as well! THANK YOU SAWGRASS!!