Richmond Aesthetic Surgery

I had FTM top surgery here almost a year ago now. Dr. Zemmel and his team are some of the kindest and most caring people I have ever met. I’ve healed beautifully with no complications and love my new self ❤️

I had an excellent experience at Richmond Aesthetic Surgery with Dr. Nuckles and his nurse, Bay. I visited for an earlobe repair, and from the very beginning, I felt completely at ease. Dr. Nuckles was incredibly knowledgeable and took the time to thoroughly explain the entire process in a way that was easy to understand. The procedure itself was quick, and both he and Bay made sure I was comfortable every step of the way. They were attentive, kind, professional, and patient, never making me feel rushed during any part of my visits. I truly appreciated how willing they were to answer questions and provide reassurance. Together, they make a fantastic team and create a welcoming, positive environment. I felt genuinely cared for throughout the entire experience. I highly recommend them to anyone seeking quality care and compassion.

TL;DR: Even if you have zero money, if you are considering this clinic for gender-affirming care (or any care at all), please book a consultation. You will not regret it. I had top surgery here, and I waited until after my first post-operation appointment to write this review so that it is comprehensive. There's many ways in which this clinic went above and beyond in their care for me: 1. Allowing me to take medications home before the surgery. This ensured that I had ample time to portion, research, and understand the role of each medication. 2. Dr. Nuckles went ahead and waived the $2500 practice fee. I simply explained my situation, and he waived the fee. There was no judgment, no request for proof. Just understanding and empathy. 3. I experienced a great deal of friendliness from everyone at this practice. 4. The team here--I wish I knew everyone's names--were wonderfully punctual in booking all the required appointments and consultations. There were 4 consultations total, one of which was at the site of surgery, not including the surgery itself. I was given clearcut instructions on how, where, when to show up and was very thoroughly briefed on what to expect at each appointment. 5. There was no overselling or false promises. Dr. Nuckles told me what the worst could be, and, when I ended up having positive results, he was equally honest in letting me know and celebrating with me. 6. I felt truly seen for who I am. 7. They worked with me to ensure that I could consume THC without negatively affecting my recovery, allowing me a non-narcotic analgesic option. No hate for those who prefer narcotics; they just don't work as painkillers very well for me (I end up cloudy-headed and in pain). 8. There's a lot more that added to my overall experience, like the nice color scheme of the clinic, the cleanliness, little details that one notices immediately upon arrival. I will just say to go and check Richmond Aesthetic Surgery out for yourself! The only minor issue I ran into was a change in personnel soon after my first consultation without notice. I did have to follow up because no one reached out to me to continue the care process after the initial consultation. This wasn't a huge problem, though; don't let it dissuade you from seeking treatment here.

Everyone who works at this place were really friendly and helpful with the whole experience diagnosing my health problems. I recommend this place to other people, however every visit is pretty expensive, even after my insurance paid some money towards the co. payment per visit. There is a chance my insurance is at fault for the expensive prices.

They are the most caring, professional, and understanding people. Dr. Zemmel, as well as all of the nurses, make you feel so comfortable and heard. They did an AMAZING job with my breast augmentation and I highly recommend them to everyone.