Gillian Institute

Been going to Gillian Institute since 2010! That’s 16 years. Love the friendly staff! Love the services! Love PSBM! And of course Dr. Short is an amazing aesthetics plastic surgeon who never ceases to amaze with her art work in plastics! Last, but not least, Danette! Best aesthetician ever! Takes her time to discuss your concerns and options to treat them! Very meticulous and doesn’t rush through the service. Very comforting and yeah, as long as she’s there, I’ll continue to go see her!

Incredible staff! The procedures are done safely, quickly, and with minimal discomfort. I am looking forward to coming back. They don’t try to sell you things you don’t need, they educate about what they have that might address any concerns you have and leave it up to you whether you’d like to try them or not. This was my first experience with fillers and IPL treatments, but they set the bar very high for my future expectations. I’ll be setting an appointment soon for microneedling!

The staff was friendly and very knowledgeable and helpful inside and outside of the facility when I needed to call them with questions. They did a fantastic job on my breast augmentation! I have recommended Dr Short to friends and will continue to do so.

Dr Short is truly an amazing Dr! Not only did she do an amazing job, but she is also an amazing person. Very few doctors in today’s world do you find as beautiful inside as they are outside as Dr Short is. She explained everything in great detail as well as being very understanding about concerns. I would recommend her to anybody at any time for anything. Thank you, Dr Short for being so amazing.

***Consultation Review *** I had a consultation at the Gillian Institute for a breast augmentation, and unfortunately my experience was not positive. First, getting to the location was confusing. The office is tucked away in a cul-de-sac and the setting felt unusual for a medical practice. After driving over two hours and taking a half day off work to attend the appointment, I was already a little uneasy when I arrived. Once inside, the office itself appeared quite outdated and poorly maintained. The furniture in the waiting and consultation areas looked old and stained. In the exam room, the only place available for me to sit was a leather couch with the upholstery peeling badly. Overall, the environment felt worn down and not what I expected from a medical practice, especially one specializing in cosmetic procedures. The assistant who came in before the doctor did not seem very engaged or professional. She avoided eye contact and didn’t appear particularly knowledgeable or prepared to answer questions, which made the experience feel uncomfortable. The doctor then came in and spent only about five minutes with me. During that time, she told me she would only perform the procedure using an under-the-breast incision. I was surprised by how quickly the consultation ended and felt like there wasn’t much discussion about options or what might work best for my body. After the consultation the front desk seemed a little pushy to get payment and scheduling going. Ultimately, I decided to seek another opinion. I later had the procedure done by a different surgeon (out of state) and had a very thorough consultation and fantastic results. Because of the condition of the office, the brief consultation, and the overall experience, this practice just wasn’t the right fit for me.