University of Maryland Medical Center

As a disabled veteran, I receive most of my care through the Baltimore VA Medical Center. However, I recently had to have a transforaminal epidural steroid injection (05/05/2026) and was referred to University of Maryland Medical Center in Baltimore. From beginning to end, my experience was superb. From my very first point of contact with Dawanna, the Clinical Surgical Manager, to my check-in experience, to my nurse (whose name I unfortunately cannot remember), every single person treated me with kindness, professionalism, and care. And Dr. Arnold? His bedside manner is truly a 100/10. He answered every one of my questions thoroughly while explaining everything in a way that never left me feeling confused or overwhelmed. The way he eased my mind and calmed my nerves before the procedure was exceptional. Honestly, he could teach a master class on bedside manners. As a matter of fact, the entire staff at University of Maryland Medical Center could teach a master class to other medical facilities on patient care and compassion. Thank you to everyone who played a part in my care. Your kindness, patience, and professionalism did not go unnoticed. (Nakia Hixon-Sample)

They saved my life! I was treated with respect, care, and a sense of urgency. 14 days in the Neuro ICU and each and every nurse assigned to me was phenomenal. They recognized it was the scariest moment of my life, and made sure I never felt alone. I don’t like to put names out there but my ladies know who they are! I truly love you all. And to my Neuro team of Drs, PAs, CRNPs, CRNAs, surgeons, and my techs thank you, thank you, thank you. I will be forever grateful for the care bestowed upon me. But one last thing…don’t throw away (dread)locs during surgical procedures when you need to shave heads! They are our real hair and we actually can reattach them. Just a learning moment for your future encounters with patients who have locs.

My mother was transferred here from the Midtown campus to the Neuro-ICU after complex seizures. The neuro team was the only team who could successfully stop her seizures and they took great care of her. We had consistent updates, support, and knowledgeable professionals. Of course as soon as they stabilized her, they sent her back to Midtown, I wish she would have went here first because the Neuro-ICU team knows their stuff! My Mother was treated like a person, not a case study. I am forever grateful to the Neuro-ICU staff💕

I underwent sinusitis surgery for the 2nd time at this place (the 1st is different), and I am extremely grateful for the quality of care provided. The ENT's was thorough in the diagnosis, patiently answering all my questions and explaining the procedure in detail. On the day of surgery, the medical team ensured I felt safe and well-prepared. Post-operative care was excellent, nurses also monitored my condition closely and offered helpful guidance for home recovery. The environment was quite clean, organized, and calming. My breathing has significantly improved, and the discomfort I previously experienced from chronic sinusitis is gone. I truly appreciate the professionalism and compassion shown by everyone involved

Terrible health care system from emergency needs to family practice. Dirty facilities and very unprofessional. Waited 6 hours in emergency room at their satellite facility in Aberdeen. Wound up leaving along with 3 other patients who were there before me. Family practice Doctor in Bel Air MD said he has way too many patients to see and can not fit you into an appointment unless 1-2 months out. Very disappointed and will be changing doctors and never going to a Univ MD Hospital ever again.