Nordclinic

My journey from emailing Julija (customer service) to being discharged has been seamless. Since early February 2025, I developed symptoms that led to an ultrasound that diagnosed me with gallbladder disease. I’m from an area in England where the waiting times for the NHS can be over a year long, and private surgery is too expensive. Desperate, I was researching anywhere outside of the UK that could do gallbladder surgery. There were plenty in Europe that could do it for cheaper, until I saw Nordclinic. What sets Nordclinic apart from the other clinics is that they offer S2 funding. This is very helpful, as the NHS provides partial funding for treatment abroad. I enquired about gallbladder surgery at the end of October 2025, then submitted my S2 application, which was approved in mid-November (very quickly). By around November 19th, I paid the deposit for the surgery. I chose to pay the remainder of the surgery cost upfront. Julija provided me with hotel information, and that they have apartments; however, these were not available during my stay in Kaunas. I bought a flight & hotel package from Expedia. When my plane landed at Kaunas airport, I was greeted by a friendly Nordclinic employee at arrivals who drove me to my hotel and assisted me with my luggage. The next day, they picked me up to take me for pre-op tests. They message you on WhatsApp letting you know what time they are coming and ask you to confirm their message. Then took me back to the hotel afterwards. The clinic is very clean and modern, and the staff at the front desk are lovely. Nordclinic picked me up again for my surgery on January 30th. Usually, they pick up other patients along the way. It was nice to meet other people! The ward room I got was nice. The nurses gave me a gown and slippers to change into, then I was given a numbing injection a few hours before my operation. I met the lead anaesthetist, who was very kind and polite. I was not nervous about my operation; however, when it was time for the surgery, I was led to the operating room. I did not know that I would see the room at all. It was a little overwhelming to see the operating team prepare and lie on the bed per their instructions. I was immediately given general anaesthetic via cannula and was sedated within 5 seconds. I woke up while being transferred to my ward room on the wheelie bed. When I fully recovered from the sedative, I was told that the surgery went smoothly and there were no issues. That is a relief. I told the nurse I was cold, and she gave me a warm, grey blanket. I was quite sore after surgery, so changing positions was difficult, but I utilised the electric bed to keep me upright. In the evening I had soup. Throughout the night, I watched TV and slept on and off. In the morning, I was given more pain medication in the cannula and had plain yoghurt. I was discharged at 10am and told what I should be doing post-op in recovery. Four days later, I was picked up for post-op checks, where I had an ultrasound to check my abdominal area to scan for any issues – thankfully, there were none and I got the all clear to travel home. I experienced some side effects while my body adjusted to having no gallbladder. Since being at home, I have been resting, I’ve been tired, but getting enough sleep. I’ve been having a restricted diet as I had pre-op, but also having slightly fattier food so my body can adjust gradually. So far, I am doing well. My incisions are healing well, and most of the scabs have gone. By February 30th, I will be able to return to having baths and going swimming. I’m grateful for Nordclinic offering this surgery. Thank you to Dr Dauksa and the Nordclinic team!

I got hip labrum repair surgery in Nordclinic. Everything was amazing, and I can't thank enough for it. I already feel so much better! Everyone was so helpful and help me to cope with the stress, so it was not scary at all! Doctor V. Loiba and whole surgery team are professionals. 🙏

Recently had keyhole on achilles here. This is a first class operation. Collection from airport, taken straight for bloods ecg then payment then taken to hotel. Messaged later and given pick up time for morning. Collected on time to clinic then op went well followed by physio literally like clockwork every part of it no complaints.

I had a great time at Nord Clinic. All the ladies at the reception are so lovely and welcoming. I had an ACL reconstruction surgery with Doctor Arnoldas Sipavicius. He was extremely professional, very experienced and caring. Couldn’t have asked for a better doctor! The aftercare and nurses were lovely too. I had my own room with Netflix. I then received physio therapy with Juste Baleviciute, who was a pleasure to work with and she really helped me get back on my feet walking again!

Had an absolutely fantastic experience at the clinic, despite receiving an ACL and meniscus surgery. I am from Vilnius, yet I could not compare the customer service and hospitality of Nordclinic to any other institution in my hometown. Doctor Ritauras Rakauskas is a wonderful, caring and genuine professional who not only performed a high quality surgery, but also communicated with me thoroughly before and after the surgery, explaining all aspects of recovery and rehabilitation clearly and even engaging in some small talk. In fact, all of the workers in the clinic, from the receptionists to the nurses after the surgery were all passionate and devoted to taking care of the patients. 5 stars!